Privacy Policy
Name and contact details of the controller pursuant to Article 4(7) of the GDPR
ERC Lutz Business Coaching AG
Im Bühl 10
77694 Kehl
Phone: +49 (0) 7854 9696 0
Email: office@erc.de
We are delighted that you are visiting our website and thank you for your interest! Protecting your privacy when you use our website is important to us, so please take note of the following information about how we handle your data:
Scope
This privacy policy is intended to inform users of this website about the nature, scope, and purpose of the collection and use of personal data by the website operator in accordance with the Federal Data Protection Act and the Telemedia Act.
The website operator takes your data protection very seriously and treats your personal data confidentially and in accordance with legal regulations.
Please note that data transmission over the Internet can generally be subject to security vulnerabilities. Complete protection against access by third parties is not possible.
Access data
The website operator or page provider collects data about access to the site and stores it as "server log files." The following data is logged:
Website visited
Time of access
Amount of data sent in bytes
Source/reference from which you accessed the site
Browser used
Operating system used
IP address used
The data collected is used solely for statistical analysis and to improve the website. However, the website operator reserves the right to check the server log files retrospectively if there are concrete indications of illegal use.
Cookies
This website uses cookies. These are small text files that are stored on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.
You can prevent cookies from being stored on your device by adjusting your browser settings accordingly. However, if your browser does not allow cookies, we cannot guarantee that you will be able to access all functions of this website without restrictions.
Basic information about the handling of personal data
You can visit our website without providing any personal information. Each time you access our website, usage data is transmitted by the respective Internet browser and stored in log files, known as server log files, such as the date and time of access, the name of the page accessed, the amount of data transferred, and the requesting provider. This data cannot be assigned to a specific person and is used exclusively to ensure the smooth operation of our website and to improve our offering.
Personal data is collected when you voluntarily provide it to us for the purpose of executing a contract or opening a customer account. The data collected is shown on the respective input forms. You can delete your customer account at any time by sending a message to the contact option described below. We store and use the data you provide for the purpose of contract execution. After complete execution of the contract or deletion of your customer account, your data will be blocked in accordance with tax and commercial law retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or we have reserved the right to further use your data in accordance with the law, about which we will inform you below.
When you contact us (e.g. via the contact form or email), personal data is collected. The data collected in the case of a contact form can be seen on the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for establishing contact and the associated technical administration. Your data will be deleted after your request has been processed, provided that you wish this and that there are no legal obligations to retain the data.
Handling comments and posts
If you leave a post or comment on this website, your IP address will be stored. This is for the security of the website operator: if your text violates the law, they want to be able to trace your identity.
Subscriptions
You have the option of subscribing to the entire website as well as to follow-up comments on your post. You will receive an email to confirm your email address. No other data will be collected. The stored data will not be passed on to third parties. You can unsubscribe at any time.
Unsubscribing from certain communications
If you no longer wish to receive announcements or other marketing information from us by email, please send the relevant notification to office@erc.de. Please include your full name, email address, and postal address. You may still receive customer service-related communications from us.
Links to other websites
Our website may contain links to websites operated by other companies. We accept no responsibility for the privacy practices of such other websites. We advise our users to be aware of this when leaving our website and to read the privacy policy of such other websites. This privacy policy applies solely to data collected by our website.
Transfer of personal data for order processing
The personal data we collect will be passed on to the transport company responsible for delivery within the scope of contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment details to the credit institution responsible for payment in order to process payments.
When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – "purchase on account" via PayPal, we will pass on your payment details to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") for the purpose of processing the payment. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – "purchase on account" via PayPal. PayPal uses the result of the credit check in relation to the statistical probability of default for the purpose of deciding whether to provide the respective payment method. The credit check may contain probability values (so-called score values). Insofar as score values are included in the result of the credit check, these are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values. For further information on data protection, including the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Use of social media buttons
We use the "Sassy Social Share" plug-in on our website. "Sassy Social Share" replaces the native share buttons of social networks and thus protects your anonymity.
"Sassy Social Share" integrates social network share buttons on our website solely as graphics that contain a link to the corresponding social network. By clicking on the corresponding graphic, you will be redirected to the service of the respective network. The respective button only establishes direct contact between the social network and you when you actively click on the share button. Only then will your data be transmitted to the respective social network. If, on the other hand, the button is not clicked, no data exchange between you and the social networks will take place.
Facebook
Our website uses social plugins ("plugins") from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). An overview of Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins
To increase the protection of your data when visiting our website, the plugins are integrated into the page using a so-called "2-click" or "Shariff" solution. This integration ensures that when you visit a page on our website that contains such plugins, no connection is established with Facebook's servers. Only when you activate the plugins and thus give your consent to the data transfer does your browser establish a direct connection to Facebook's servers. The content of the respective plugin is transmitted directly to your browser and integrated into the page. The plugin then transmits data (including your IP address) to Facebook. We have no influence on the amount of data that Facebook collects with the help of the plugins. To the best of our knowledge, Facebook receives information about which of our web pages you have currently visited and previously visited. By integrating the plugins, Facebook also receives information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there. If you interact with the plugins, for example by clicking the "Like" button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your contacts there.
For information on the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights in this regard and settings options for protecting your privacy, please refer to Facebook's privacy policy at http://www.facebook.com/policy.php.
If you are a member of the Facebook social network and would like to limit the collection of data via our websites and the merging of your user data with the data stored about you on the Facebook social network, you should log out of Facebook before visiting our website. You can also completely prevent Facebook plugins from loading in the future by using add-ons for your browser, e.g., the script blocker "NoScript" (http://noscript.net/).
Google+
Our website uses social plugins ("plugins") from the social network Google+, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). An overview of Google plugins and their appearance can be found here: https://developers.google.com/+/plugins
To increase the protection of your data when visiting our website, the plugins are integrated into the page using a so-called "2-click" or "Shariff" solution. This integration ensures that when you visit a page on our website that contains such plugins, no connection is established with Google's servers. Only when you activate the plugins and thus give your consent to the data transfer does your browser establish a direct connection to Google's servers. The content of the respective plugin is transmitted directly to your browser and integrated into the page. The plugin then transmits data (including your IP address) to Google. We have no influence on the scope of data that Google collects with the help of the plugins. To the best of our knowledge, Google receives information about which of our web pages you have currently visited and previously visited. By integrating the plugins, Google also receives information that your browser has accessed the corresponding page of our website, even if you do not have a Google+ profile or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a Google server in the USA and stored there. If you interact with the plugins, for example by clicking the "+1" button, the corresponding information is also transmitted directly to a Google server and stored there. The information is also published on Google+ and displayed to your contacts there.
For information on the purpose and scope of data collection and the further processing and use of data by Google, as well as your rights in this regard and settings options for protecting your privacy , please refer to Google's privacy policy at http://www.google.com/intl/de/+/policy/+1button.html.
If you are a member of the Google+ social network and would like to limit the collection of data via our websites and the merging of your user data with the data stored about you on the Google+ social network, you should log out of Google+ before visiting our website. You can also completely prevent the Google plugins from loading by using add-ons for your browser, e.g., the script blocker "NoScript" (http://noscript.net/).
Twitter
Our website uses social plugins ("plugins") from the microblogging service Twitter, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). An overview of the Twitter plugins and their appearance can be found here: https://about.twitter.com/de/resources/buttons
To increase the protection of your data when visiting our website, the plugins are integrated into the page using a so-called "2-click" or "Shariff" solution. This integration ensures that when you visit a page on our website that contains such plugins, no connection to Twitter's servers is established. Only when you activate the plugins and thus give your consent to the data transfer does your browser establish a direct connection to Twitter's servers. The content of the respective plugin is transmitted directly to your browser and integrated into the page. The plugin then transmits data (including your IP address) to Twitter. We have no influence on the amount of data that Twitter collects with the help of the plugins. To the best of our knowledge, Twitter receives information about which of our web pages you have currently visited and previously visited. By integrating the plugins, Twitter also receives information that your browser has accessed the corresponding page of our website, even if you do not have a Twitter account or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a Twitter server in the USA and stored there. If you interact with the plugins, for example by clicking the "Tweet" button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information is also published on Twitter and displayed on your Twitter account.
For information on the purpose and scope of data collection and the further processing and use of data by Twitter, as well as your rights in this regard and settings options for protecting your privacy, please refer to Twitter's privacy policy at https://twitter.com/privacy.
If you are a member of the Twitter social network and would like to limit the collection of data via our websites and the merging of your user data with the data stored about you on the Twitter social network, you should log out of Twitter before visiting our website. You can also completely prevent the Twitter plugins from loading by using add-ons for your browser, such as the script blocker "NoScript" (http://noscript.net/).
LinkedIn
Our website features plugins from the social network LinkedIn, LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereinafter referred to as "LinkedIn"). You can recognize LinkedIn plugins by the corresponding logo or the "Recommend" button. Please note that when you visit our website, the plugin establishes a connection between your Internet browser and the LinkedIn server. LinkedIn is thus informed that our website has been visited with your IP address. If you click on the LinkedIn "Recommend" button while logged into your LinkedIn account, you have the option of linking content from our website to your LinkedIn profile page. In doing so, you enable LinkedIn to associate your visit to our website with you or your user account. Please note that we have no knowledge of the content of the data transmitted or how it is used by LinkedIn.
For more details on data collection and your legal options and settings, please visit LinkedIn. These are available at http://www.linkedin.com/static?key=privacy_policy&trk=hb_ft_priv.
If you are a member of the LinkedIn social network and would like to limit the collection of data via our websites and the merging of your user data with the data stored about you on the Twitter social network, you should log out of LinkedIn before visiting our website. You can also completely prevent the LikedIn plugins from loading by using add-ons for your browser, e.g., the script blocker "NoScript" (http://noscript.net/).
XING
Our website uses social plugins ("plugins") from the social network XING, which is operated by XING SE, Dammtorstraße 30, 20354 Hamburg, Germany (XING). An overview of the XING plugins and their appearance can be found here:https://dev.xing.com/
To increase the protection of your data when visiting our website, the plugins are integrated into the page using a so-called "2-click" or "Shariff" solution. This integration ensures that when you visit a page on our website that contains such plugins, no connection to the XING servers is established. Only when you activate the plugins and thus give your consent to the data transfer does your browser establish a direct connection to the XING servers. The content of the respective plugin is transmitted directly to your browser and integrated into the page. The plugin then transmits data (including your IP address) to XING. We have no influence on the amount of data that XING collects with the help of the plugins. To the best of our knowledge, XING receives information about which of our web pages you have currently visited and previously visited. By integrating the plugins, XING also receives information that your browser has accessed the corresponding page of our website, even if you do not have a profile with XING or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a XING server and stored there. If you interact with the plugins, for example by clicking the "XING" button, the corresponding information is also transmitted directly to a XING server and stored there. The information is also published on XING and displayed to your contacts there.
For information on the purpose and scope of data collection and the further processing and use of data by XING, as well as your rights and settings options for protecting your privacy, please refer to XING's privacy policy at:
https://www.xing.com/privacy
If you are a member of the XING social network and would like to limit the collection of data via our websites and the merging of your user data with the data stored about you on the XING social network, you should log out of XING before visiting our website. You can also completely prevent the XING plugins from loading by using add-ons for your browser, e.g., the script blocker "NoScript" (http://noscript.net/).
Instagram
Our website uses social plugins ("plugins") from the social network Instagram, which is operated by Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA.
To increase the protection of your data when visiting our website, the plugins are integrated into the page using a so-called "2-click" or "Shariff" solution. This integration ensures that when you visit a page on our website that contains such plugins, no connection is established with Instagram's servers. Only when you activate the plugins and thus give your consent to the data transfer does your browser establish a direct connection to Instagram's servers. The content of the respective plugin is transmitted directly to your browser and integrated into the page. The plugin then transmits data (including your IP address) to Instagram. We have no influence on the amount of data that Instagram collects with the help of the plugins. To the best of our knowledge, Instagram receives information about which of our web pages you have currently and previously visited. By integrating the plugins, Instagram also receives information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to an Instagram server and stored there. If you interact with the plugins, for example by clicking the "Instagram" button, the corresponding information is also transmitted directly to an Instagram server and stored there. The information is also published on Instagram and displayed to your contacts there.
For information on the purpose and scope of data collection and the further processing and use of data by Soundcloud, as well as your rights in this regard and settings options for protecting your privacy, please refer to Instagram's privacy policy at:
https://help.instagram.com/155833707900388/?ref=hc_fnav
If you are a member of the Instagram social network and would like to limit the collection of data via our websites and the merging of your user data with the data stored about you on the Instagram social network, you should log out of Instagram before visiting our website. You can also completely prevent the Instagram plugins from loading by using add-ons for your browser, e.g., the script blocker "NoScript" (http://noscript.net/).
Soundcloud
Our website uses social plugins ("plugins") from the social network Soundcloud, which is operated by SoundCloud Limited, Rheinsberger Str. 76/77, 10115 Berlin, Germany.
To increase the protection of your data when visiting our website, the plugins are integrated into the page using a so-called "2-click" or "Shariff" solution. This integration ensures that when you visit a page on our website that contains such plugins, no connection is established with the Soundcloud servers. Only when you activate the plugins and thus give your consent to the data transfer does your browser establish a direct connection to the Soundcloud servers. The content of the respective plugin is transmitted directly to your browser and integrated into the page. The plugin then transmits data (including your IP address) to Soundcloud. We have no influence on the amount of data that Soundcloud collects with the help of the plugins. To the best of our knowledge, SoundCloud receives information about which of our web pages you have currently visited and previously visited. By integrating the plugins, SoundCloud also receives information that your browser has accessed the corresponding page of our website, even if you do not have a SoundCloud profile or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a SoundCloud server and stored there. If you interact with the plugins, for example by clicking the "SoundCloud" button, the corresponding information is also transmitted directly to a SoundCloud server and stored there. The information is also published on SoundCloud and displayed to your contacts there.
For information on the purpose and scope of data collection and the further processing and use of data by Soundcloud, as well as your rights and settings options for protecting your privacy, please refer to Soundcloud's privacy policy at:https://soundcloud.com/pages/privacy
If you are a member of the Soundcloud social network and would like to limit the collection of data via our websites and the merging of your user data with the data stored about you on the Soundcloud social network, you should log out of Soundcloud before visiting our website. You can also completely prevent the Soundcloud plugins from loading by using add-ons for your browser, e.g., the script blocker "NoScript" (http://noscript.net/).
WhatsApp Messenger
Our website uses social plugins ("plugins") from the WhatsApp messenger service, which is operated by WhatsApp Inc., 1601 Willow Road, Menlo Park, California 94025, USA.
Messenger services such as WhatsApp, similar to email, are used for direct, private communication and not for distribution to many people, unlike Twitter or Facebook. The WhatsApp sharing button is used to alert selected WhatsApp users from your private contact list to articles worth reading, important news, videos, or other interesting content. Unlike Facebook and Twitter, for example, the messages are not shared on public timelines, but forwarded directly to personal contacts. This feature thus makes it easier to distribute social media content in private networks.
The WhatsApp sharing button only shares a hyperlink, so that no data is retrieved from WhatsApp when the website is accessed using the sharing button. Only when the user clicks on the button does WhatsApp learn the origin of the website. However, since no personal data is used, this is merely referrer information that is generated every time a link is clicked (OVG Schleswig (Ref.: 4 LB 20/13)).
For information on the purpose and scope of data collection and the further processing and use of data by WhatsApp, as well as your rights in this regard and settings options for protecting your privacy, please refer to WhatsApp's privacy policy at:
https://www.whatsapp.com/legal/?l=de#terms-of-service
You can also completely prevent WhatsApp plugins from loading by using add-ons for your browser, such as the script blocker "NoScript" (http://noscript.net/).
Unacceptable harassment
Sharing messages using the WhatsApp sharing button could potentially constitute a violation of Section 7(2)(3) of the German Unfair Competition Act (UWG). This would require electronic mail to be sent to individual recipients without their prior express consent. According to Section 7 (2) No. 3 BDSG, "electronic mail" is defined as any text, voice, sound, or image message sent via a public communications network that can be stored on the network or on the recipient's terminal device until it is retrieved by the recipient. Sending such a message would therefore be inadmissible as unreasonable harassment.
Use of videos (e.g., YouTube, Vimeo)
This website uses the YouTube embedding function to display and play videos from the provider "YouTube." The extended data protection mode is used here, which, according to the provider, only starts storing user information when the video(s) are played. When the playback of embedded YouTube videos is started, the provider "YouTube" uses cookies to collect information about user behavior. According to "YouTube," these are used, among other things, to collect video statistics, improve user-friendliness, and prevent abusive behavior. Regardless of whether the embedded videos are played, a connection to the Google network "DoubleClick" is established each time this website is accessed, which may trigger further data processing operations beyond our control.
Further information on data protection at YouTube can be found in the provider's privacy policy at: https://www.google.de/intl/de/policies/privacy/
Use of Google AdWords conversion tracking
This website uses the online advertising program "Google AdWords" and, as part of Google AdWords, conversion tracking. The cookie for conversion tracking is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked across the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google conversion tracking cookie in your Internet browser under user settings. You will then not be included in the conversion tracking statistics.
You can find more information about Google's privacy policy at the following Internet address: http://www.google.de/policies/privacy/
Web analytics service
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.
However, if IP anonymization is activated on this website, your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. You can prevent the storage of cookies by adjusting your browser software settings accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plugin or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data within this website in the future (this opt-out cookie only works in this browser and only for this domain; if you delete your cookies in this browser, you must click this link again): Disable Google Analytics.
Please note that this website uses Google Analytics with the extension "_anonymizeIp()" and therefore IP addresses are only processed in truncated form in order to exclude direct personal references.
Google Maps
This website uses the Google Maps product from Google Inc. By using this website, you consent to the collection, processing, and use of automatically collected data by Google Inc., its representatives, and third parties.
The terms of use for Google Maps can be found at:https://www.google.com/intl/de_de/help/terms_maps.html
Google Web Fonts
This site uses web fonts provided by Google to ensure uniform font display. When you open a page, your browser loads the required web fonts into your browser cache to display text and fonts correctly. To do this, your browser must establish a direct connection to Google's servers. This alerts Google that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our plugin. This constitutes a legitimate interest pursuant to Art. 6 (1) (f) GDPR. If your browser does not support web fonts, a standard font will be used by your computer. Further information on the handling of user data can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.
User rights: Information, correction, and deletion
You have the right to obtain information about your stored data free of charge and, if necessary, the right to correct, block, or delete this data. If you have any further questions about the collection, processing, or use of your personal data, please contact us. The same applies to requests for information, blocking, deletion, and correction of your personal data, as well as to the revocation of consent. You can find the contact address in our legal notice.
Contact person for data protection
If you have any questions regarding the collection, processing, or use of your personal data, or if you wish to request information, correct, block, or delete data, or revoke your consent, please contact: Mr. Dieter Lutz, office@erc.de