ERC Success Enhancement Program "ESP"©
For tax advisors/auditors, entrepreneurs, freelancers, employees, and clients
In a time of extreme change, small and medium-sized businesses face enormous challenges. Instead of hoping for better conditions, it is urgently necessary to take action and act. Selective measures such as individual seminars are not enough. Only a training program consistently focused on solutions, implementation, and better business can achieve this. We support interested entrepreneurs and their employees in achieving their professional and personal goals and developing their full potential. In doing so, we promote an optimal balance between economic success and personal quality of life. Our mission: To prepare small and medium-sized enterprises and their advisors, as a source of prosperity in Europe, for the challenges of the 21st century.
The benefits ofESP©
YourESP© advantages at a glance
In this workshop cycle with accompanying transfer coaching, managers and employees train together and put their newly acquired skills into practice in a results-oriented manner. To be supplemented for ESP in crisis mode.
+ Identify and develop your individual strengths and talents
+ Develop the strengths of each team member
+ Improve communication and productivity
+ Strengthen the appeal of your company
+ Get your most valuable source of orders flowing
+ Gain more time for the essentials
The method
Cooperative BusinessCoaching®
The special feature of the ERC business coaching model is its unique combination of several elements:
- Training workshops: now available as a Studio Live version
for managers and employees. - Practical implementation:
Workshop participants implement their enhanced skills in a results-oriented manner within the company. - Transfer coaching:
Implementation tools and training videos for practical use. Personal support in the form of video conferences and a telephone hotline.
: consisting of participants from several companies who support each other in individual projects.
This makes it easier and more enjoyable to achieve greater implementation success and enormous synergy effects. Even the most difficult change processes can be mastered with Cooperative Business Coaching®.
Particularly flexible
through innovative modular design
You choose your desired scope of services:
- Training workshops: now available as a Studio Live version
Workshop modules 1-6 (including 12 months of implementation coaching) - Step by step:
Workshop modules 1-3 (including 6 months of implementation coaching) Modules 4-6 can be booked afterwards - To get acquainted:
1 workshop module (including 4 weeks of implementation coaching)
A workshop module consists of a 1.5–2-day external workshop followed by two months of implementation coaching.Your investment depends on the actual number of participants—we will be happy to provide you with information about the individual stages.
The challenge
Innovation and renewal
The most effective and innovative method for corporate development is "Cooperative Business Coaching®." In a 6- to 12-month workshop cycle with accompanying transfer coaching, managers and employees from several companies train together and put their newly acquired skills into practice in a results-oriented manner. What makes the ESP model special is its unique combination of training seminars and implementation coaching (telephone conferences, hotline, video training, and the use of tried-and-tested management tools).
Workshop and coaching content
ESP 1 Personal Potential
How to identify and develop your individual strengths and talents, thereby unlocking new potential for success.
ESP 1 Personal Goals
How to achieve your professional and personal goals more easily and with enjoyment, and strike the perfect balance between them.
ESP 2 Self-management & work methodology
How to dramatically increase your personal effectiveness and efficiency, deliver promised results reliably and on time, and thus avoid excessive demands and negative stress.
ESP2 Project, Process & Quality Management
How proper and effective management can help you work better, faster, and more cost-effectively, minimize the risk of errors, and thus continuously improve productivity and quality.
ESP 3 Communication & Teamwork
How to boost your self-confidence, put the latest findings in communication psychology into practice, make meetings more effective, always come across as convincing in challenging conversations and presentations, and reach the high-performance phase faster as a team.
ESP 3 Relationship Management & Cooperation
How to inspire colleagues to contribute to an appreciative, cooperative, and innovative working atmosphere in which initiative, personal responsibility, and cooperation can flourish.
ESP 4 Idea, learning, and knowledge management
How to use innovative tools to unlock your creative potential, acquire new skills more quickly and easily, and secure and increase your expertise.
ESP 4 Emotion & Energy Management
How observing the most important laws of life (including attractiveness, polarity, harmony) can help you experience greater appreciation in your professional and private life, thereby contributing to a world in which all beings can develop their full potential.
ESP 5 Customer Care & Customer Activation
How to inspire your customers and dramatically increase your referral rate by enhancing benefits and delivering tangible added value.
ESP 5 Customer Management & Service Excellence
How to manage orders, projects, and customers, build and strengthen trust, more easily convert customer needs into orders, and present yourself and your company more effectively.
ESP 6 Innovation & marketing expertise
How to increase the appeal of your service offering and enhance market sensitivity, innovative strength, and strategic agility through product and service innovations.
ESP 6 Acquisition, Market Communication & Networking
How to increase your appeal to the right employees, cooperation partners, multipliers, and customers, make your own personal contribution to the whole, so that your company grows healthily and does good business even in unstable times, ensuring sustainable profitability and sufficient liquidity at all times, thus securing the existence of the company and jobs.
start dates
The start dates for the program and further information are available on request by calling +49 (0) 7854 9696-0 or sending an email to office@erc.de.
Venues
The locations are determined by the participating law firms and are chosen to ensure easy accessibility.
video
Impressions from ESP Module 3 – "Communication & Teamwork + Relationship Management & Cooperation"
Subscribe to our YouTube channel:
Your investment
value-based and fair
Remuneration within the framework of the programs is value-based. Your investment is based in particular on the jointly agreed goals and the added value to be created for you, and not on the hourly or daily rates customary in consulting, which can lead to a conflict of interest.
Downloads
Flyer
Success Enhancement ProgramESP©
The head coach
Dieter Lutz
Certified Public Accountant, Attorney at Law, Specialist Lawyer for Tax Law
Head Coach
Dieter Lutz, as an entrepreneur, auditor, lawyer, and specialist lawyer for tax law, he has gained a wide range of experience, including as a crisis and restructuring consultant. His gift for spontaneously creating new solutions and putting them into practice is legendary.His rousing presentation style inspires and energizes people. He has been developing and leading seminars and strategic development programs for tax firms and companies for many years. He is the author of numerous publications, including the books "Lust auf Zukunft statt Angst vor Krisen – Erfolgsstrategien für Unternehmer & Entscheider" (Desire for the future instead of fear of crises – success strategies for entrepreneurs and decision-makers), "Die attraktive Steuerkanzlei" (The attractive tax firm), and "Der StB/WP als Unternehmer" (The tax advisor/auditor as an entrepreneur).
The history
In the 1990s, we guided 153 of the first 200 law firms certified according to DIN ISO9000 through the certification process. As pioneers in quality management, we are among the most experienced practitioners. Today, we promote the EFQM's European Excellence Model. All components of the law firm development program have recently been completely revamped under the direction of our head trainer, Dieter Lutz. They are continuously adapted to the needs of our clients. The strengths of our team of trainers lie in their many years of experience in supporting law firms and companies, their high level of expertise in inspiring people to embrace the necessary change processes, and their ability to coach them during the implementation phase.
Contact
Learn more
If you would like further information, please do not hesitate to contact us. Call us on +49 (0) 7854 9696-0 or write to us using the email form below. We look forward to hearing from you.