
ERC Law Firm Development Program "KEP©"
For tax advisors, auditors, and law firm teams
Results-oriented law firm development
The Law Firm Development ProgramKEP©

Based on the previous worldview of the tax advisor industry and the experiences of recent decades, the effects of KEP© seem almost unbelievable. Like us, previous participants are convinced that any firm willing to change can achieve these effects just as precisely and easily in practice, regardless of the size of the firm and its organizational structure.
Since 2008, we have succeeded in radically revamping the "tax firm business model" at more than 160 pioneering medium-sized law firms – with particularly positive effects on employees, productivity, attractiveness to clients, and fees.
With the law firm development program presented here, we support interested colleagues in achieving their strategic goals and realizing their full potential. In doing so, we promote an optimal balance between economic success and personal quality of life.
The benefits ofKEP©
Your KEP© advantages at a glance
In our experience, any law firm willing to change (regardless of size) can achieve these effects and results in practice within 9 to 18 months, depending on the initial situation and the strength of implementation.
ADDITIONAL BENEFITS for you and your clients
The current situation poses extreme challenges, especially for you as a tax advisor/auditor. In order to master these challenges even better and to stabilize your firm and your clients in these difficult times and make them fit for an uncertain future, it is important to take the most important 10 immediate measuresthat have always been included in KEP master . Only in this way can you guide your firm and your clients through the potential economic meltdown and bring them through successfully.
The method
Cooperative BusinessCoaching®
The special feature of the ERC business coaching model is its unique combination of several elements:
- Training workshops:
for members of the law firm's project group ("Coalition of Innovators"). Duration: 2 days. - Transfer coaching:
Implementation tools and training videos for practical use approx. 2 hours - Online training seminars:
for the entire law firm team. Duration: approx. 2 hours LiveVideoCoaching - Service communities:
consisting of participants from several law firms who support each other in individual projects.
This makes it easier and more enjoyable to achieve greater implementation success and enormous synergy effects. Even the most difficult change processes can be mastered with Cooperative Business Coaching®.


The challenge
Innovation and renewal
The 12-month KEP© law firm development program, specially designed to meet the needs of tax firms, consists of three coordinated programs that reinforce each other's effects:
EVP Effectiveness Improvement Program
ASP Attractiveness Enhancement Program
ESP Success Enhancement Program (ESP ONLINE)

Success Enhancement Program
ESP ONLINE
For entrepreneurs, freelancers, tax advisors/auditors, and their teams
Included for the entire project and law firm team as KEP participants!
We recommend simultaneous participation in ESP online as a skills enhancement program for your favorite clients.
Workshop and coaching content
EVP 1 Business Model & Process Management
How to radically revamp your business model and set up the core process of "success reporting. "
EVP 2 Optimizing & Integrating Management Processes
How to steadily increase the productivity of your employees through proper and effective management.
EVP 3 Quality & Knowledge Management
How to work better, faster, and more cost-effectively, avoid errors and risks, and secure and increase your expertise
EVP4 Audits & Continuous Improvement
How to sustainably secure and increase the new (quality) standards through innovative audits anda continuous improvement program (CIP).
ASP 1 Strategy & Marketing Audit
How to develop your goals and actions based on an assessment of your expertise, organization, market, and finances.
ASP 2 Customer Care & Customer Activation
How to delight your customers by increasing value and dramatically boosting your referral rate.
ASP 3 Innovation & Marketing Expertise
How to significantly increase the appeal of your service offering through product and service innovations.
ASP 4 Acquisition & Market Communication
How to increase your visibility, attract the right employees and clients, and improve profitability and liquidity in the long term.

ESP 1 online
A Personal success potential
Recognize and strengthen individual strengths.
B Professional & personal goals
Identify and optimally balance your vision, values, mission, and goals using the 4-perspective and 7-pillar model.
ESP 2 online
A Self-management & working methods
Achieve results effectively and efficiently while minimizing excessive demands and negative stress.
B Project, process, and quality management
Work better, faster, more cost-effectively, with fewer errors, and more productively.
ESP 3 online
A Communication & Teamwork
Communicate and present more professionally. Develop high-performance teams.
B Relationship Management & Cooperation
Build an appreciative, cooperative, and innovative working atmosphere. Increase initiative, personal responsibility, and cooperation skills.
ESP 4 online
A Idea, learning, and knowledge management
Unlock creative potential, acquire new skills more easily and quickly, secure expertise, and transform it into customer benefits.
B Emotion & Energy Management
Experience greater emotional appreciation based on the laws of life (including attractiveness, polarity, harmony).
ESP 5 online
A Customer care & customer activation
Increase referral rates through noticeable improvements in benefits.
B Customer management & service excellence
Build and strengthen trust, meet customer needs.
ESP 6 online
A Innovation & Marketing Competence
Increase appeal through product and service innovations. Increase innovative strength, speed, and agility.
B Acquisition, market communication & networking
Ensure healthy qualitative growth with sustainable profitability and sufficient liquidity at all times.

start dates
The start dates for the program and further information are available on request by calling +49 (0) 7854 9696-0 or sending an email to office@erc.de.
Venues
The locations are determined by the participating law firms and are chosen to ensure easy accessibility.
video
ERC | High Energy | Trailer | Bad Herrenalb
Subscribe to our YouTube channel:
Your investment
value-based and fair

Remuneration within the KEP development program is value-based. Your investment is based in particular on the jointly agreed goals and
the added value to be created for you, and not on the hourly or daily rates customary in consulting, which can lead to a conflict of interest.
The history
In the 1990s, we guided 153 of the first 200 law firms certified according to DIN ISO9000 through the certification process. As pioneers in quality management, we are among the most experienced practitioners. Today, we promote the EFQM's European Excellence Model. All components of the law firm development program have recently been completely revamped under the direction of our head trainer, Dieter Lutz. They are continuously adapted to the needs of our clients. The strengths of our team of trainers lie in their many years of experience in supporting law firms and companies, their high level of expertise in inspiring people to embrace the necessary change processes, and their ability to coach them during the implementation phase.
Contact
Learn more
If you would like further information, please do not hesitate to contact us. Call us on +49 (0) 7854 9696-0 or write to us using the email form below. We look forward to hearing from you.

