Table of Contents Part 1:

Table of contents Part 2: The new business model
00:00 – Changes in the business model of tax advisors
01:00 – "The law firm of the future"
04:40 – Value proposition & understanding of roles
08:20 – The company's revenue model
09:00 – The "golden goose"

Table of contents Part 3: Strategy
00:00 – 5-finger strategy
02:00 – 12 Interim financial statements
14:00 – Restructuring the value creation architecture
20:00 – Value creation architecture of the future

Table of contents Part 4: Competence & Leadership
00:00 – Target system, framework, 4 corporate perspectives
01:30 – Employee types
02:10 – Competence enhancement, levels of competence
05:20 – Overview of modules "Competence Enhancement Program (KSP)"

Table of contents Part 5: Organization
00:00 – Goal system, organization, internal structure
01:45 – Realizing desires, from mental model to result
03:30 – The success report process
07:20 – The results of the ER process
10:30 – Overview of modules "Efficiency Improvement Program (EVP)"

Table of contents Part 6: The market
00:00 – Target system, market, external structure
02:00 – Acquisition funnel, 5-step customer qualification
03:30 – Overview of modules "Attractiveness Enhancement Program (ASP)"

Table of contents Part 7: Stages of success reporting
00:00 – Service catalog
03:30 – ER Private
04:20 – Value creation potential
08:30 – The wheel of change
09:30 – Implementation of strategic actions, quote from Goethe